Shipping & Delivery

About Shipping

We provide shipping within Malaysia. Customer are entitle for free shipping when you purchase RM100 and above in a single receipt. However this minimum spends is only applicable after discounts and vouchers have been applied.

For orders below RM100, shipping fee is charged at flat rate basis:
West Malaysia RM7/parcel
East Malaysia RM12/parcel

*Free Shipping is applicable for SINGLE RECEIPT only.

*Shipping cost will be auto generated by system when check out.

*Shipping cost is unable to be waived when combined multiple orders.

About Delivery

 

For ready stock order, we will mail out your parcel within 1-3 working days after your payment being verified.

We arrange postage daily if you make payment by 2pm. Payment after 2pm will be arranged by next day delivery. Most probably you can get your lovely items within 2-3 working days.

Backorder/Preorder items will be mailed around backorder’s ETA (estimated time of arrival) which are stated in every product detail.

An email with tracking info & sms notification will be sent to you once your item has been shipped.

Delivery is carried out during working days, Monday to Friday, excluding weekends and local public holidays. 

/Re-delivery/

Additional postage fee will be collected for re-delivery if the parcel is bounced back to us.

All parcels need to be signed upon receipt. Please track your parcel with the provided tracking number once it is being mailed from us. You may arrange for re-delivery with the shipping company or self-collect at the allocated post office if the postman attempt delivery unsuccessfully. All parcels will be returned to us if it is being unattended in post office after one week. 

/Self-collection/

We offer self-collection at our retail store which is located at Muar, Johor. 

The process of ‘self-collection’
1. Place order and choose "PICK UP" as your preferred delivery method.
2. Make your payment and provide payment details to us within 24 hours.
3. We will prepare your order accordingly after payment being verified.
4.  A SMS/ Facebook inform will be sent to you once your order is ready for collect.